1. The benefits of IT to the business are:
(a) enhancement of customer relationships
(b) developing business relationship
(c) Both (a) and (b)
(d) None of these
2. GIC stands for:
(a) Global Internet Centers
(b) Getting Information Centers
(c) Global In-house Centers
(d) None of these
3. Which of the following is not a part of home computing?
(a) Playing game
(b) Chatting with friends
(c) Developing games
(d) None of these
4. IT enabled services are also known as:
(a) home services
(b) social services
(c) remote services
(d) None of these
5. BPM stands for:
(a) Business Process
Management
(b) Business Protocol Management
(c) Business Processing Management
(d) None of these
6. Companies having headquarters in one country and offices in multiple locations across the globe are ______.
(a) MNCs
(b) ISP
(c) GIC
(d) All of these
7. Companies which are subsidiaries of own company to provide exclusive special services to own company, are ______.
(a) MNCs
(b) ISP
(c) GIC
(d) All of these
8. The outsourced services mainly focusing on knowledge based activities such as data analytics, marketing research, etc. are known as ______.
(a) BPO
(b) RPO
(c) KPO
(d) CRM
9. Which of the following are benefits of IT in business?
(a) IT helps in reaching more potential customers
(b) IT provides better service to customers
(c) Both (a) and (b)
(d) None of the above
10. Which of these are IT applications in business?
(a) Payroll calculations
(b) Sales analysis
(c) Prediction modelling
(d) Complex mathematical calculations
11. Which of the following are IT applications in Scientific Research and Engineering?
(a) Payroll calculations
(b) Sales analysis
(c) Prediction modelling
(d) Complex mathematical calculations
12. Which of the following are some IT applications in law enforcement?
(a) Pattern matching
(b) Tax processing
(c) Digital locker
(d) Data analysis and Interpretation
13. Which of the following are some IT applications in government and public services?
(a) Pattern matching
(b) Tax processing
(c) Digital locker
(d) Data analysis and Interpretation
14. Which of the following is not an IT application in Scientific Research and Engineering?
(a) CAD
(b) CAM
(c) CAE
(d) CRM
15. What is the full form of LMS in context to IT?
(a) Learning Management Software
(b) Learner Manufacturing Software
(c) Learning Model System
(d) Learning Management
System
16. ITeS is also called ______ that cover the entire operations which exploit Information Technology for improving the efficiency of an organization.
(a) web-enabled services
(b) webpage
(c) computer services
(d) business
Would you like me to provide the correct answers for any of these questions?